• admin@exgora.com
  • Working Hours: 24x7

eXgora

Terms of Services

These Terms of Services are applicable to all Users of the eXgora application (the “eXgora Services App and eXgora Partner App”), and distribution Services by D&H Media Services Pty Ltd through its website eXgora.com, related domains, subdomains, and mobile and desktop applications (herein individually and collectively referred to as the “Services”). These Terms govern and constitute a legally binding agreement between you and your use of the D&H Media Services Pty Ltd services, including all functionalities, features, audio, visual, written media, PDF, Website links and user interfaces, and all content and software associated with the Services as provided by D&H Media Services Pty Ltd, its affiliates and or its subsidiary entities, herein collectively referred to as (the “Company”).

PLEASE REVIEW THESE TERMS AND CONDITIONS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING eXgora SERVICES.

By coming into Agreement with eXgora, and/or by using or accessing the eXgora Platform you clearly acknowledge that you understand this Agreement and accept all of its terms and conditions, which establishes a contractual relationship between you and eXgora. If for any reason you do not agree to the terms and conditions of this agreement, you may decide not to use or access the eXgora platform or any of the services provided through the eXgora platform. eXgora may immediately terminate these terms and any services with you, or generally cease offering or deny access to the services at any time. These terms clearly supersede prior agreements or arrangements with you.

1. When using the eXgora Platform, you are also subject to the conduct in accordance with the community guidelines which shall form part of this Agreement between you and eXgora.

Supplemental terms might apply to specific services, such as promotion events, strategies for a specific occasion, or action for advancement, and such supplemental terms will be revealed to you. These terms shall be deemed as part of, the Terms for the purposes of the applicable Services.

By entering into this Agreement with eXgora or by using the eXgora platform, you consent to get interchanges correspondences from eXgora at any time through phone, email, text messages, calls, and push notifications. These messages may be produced by automatic telephone dialing frameworks.

YOU ARE FREE TO OPT OUT OF ANY PROMOTIONAL EMAILS, AT ANY TIME. REMEMBER OPTING OUT MAY IMPACT YOUR USE OF eXgora PLATFORM OR OTHER RELATED SERVICES.

2. Acceptance of Terms

The Company shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of these Terms of Service without notice or liability to you. Any changes to these Terms of Service shall be effective immediately following the posting of such changes. You agree to review these Terms of Service from time to time and agree that any subsequent use by you of the Services following changes to these Terms of Service shall constitute your acceptance of all such changes

3. Changes to Terms

The Company shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of these Terms of Service without notice or liability to you. Any changes to these Terms of Service shall be effective immediately following the posting of such changes. You agree to review these Terms of Service from time to time and agree that any subsequent use by you of the Services following changes to these Terms of Service shall constitute your acceptance of all such changes.

4. eXgora Services

The eXgora app is designed to empower handymen, tradies, artisans, and skilled professionals like you. Our platform connects you with homeowners and service seekers in need of your expertise, allowing you to grow your business, expand your client base, and showcase your talents. You the service provider agree to have Public Liability Insurance to protect your business, yourself, and the third-party.

5. Eligibility

  • 5.1 This is only for individuals who have the right and authorization to use eXgora platform and are eligible to use the terms, conditions, and services herein. The Services are not accessible to Users who have had their User account briefly or permanently deactivated. You are agreeing that you are the owner and authorized user of the account. Each person is solely responsible for one User account, and eXgora reserves the right to deactivate a duplicate account or any extra accounts. Your participation in certain activities, events, and promotion programs may be subject to additional requirements determined by eXgora.

    By using this platform, you represent and warrant that you are at least 18 years old or over 21 years old if you reside in the USA. You are responsible for any and all liability using the platform. You acknowledge that you are fully authorized to execute and used eXgora platform. The Company makes no claims that the Services may be lawfully accessed in any specific location. Access to the Services may not be legal by certain persons or in certain states or certain countries or may require government authorization or registration. When you access these Services, you are solely responsible for compliance with THE EXGORA PLATFORM.
  • 5.2 Attempting to gain access without authorization is considered to be a criminal offense.
  • 5.3 You must register and maintain an active user services account in order to use eXgora platform. Registration requires you to submit certain information to eXgora, such as name, address, phone number, age, and a valid payment method or ID. You may be asked to provide proof of identity to be able to use eXgora services. Refusal to provide the above mention may result in not gaining access or use of the Services. Every User is subject to maintain complete and accurate information that is up to date. Failure to maintain up-to-date and accurate information may result to the user not gaining access and using the Services or termination of these Terms with the User. All activities occurring under your account is solely your responsibility. Don’t give out your account’s username and password at any time out. Only when it is permitted by eXgora. Again, you are only permitted to have just one account status.
  • 5.4 All applicable laws by the communities or countries shall be maintained in good standing. You clearly accept to comply with all applicable laws of jurisdiction when using the platform and services.
  • 5.5 These services may only be used for a lawful purpose. You will not use the services, to cause harm, annoyance, or any damage, whether to any other party.
  • 5.6 By making an Account, you agree that eXgora Services should be able to send you messages (SMS) messages at any time. Accepting to quit getting text messages might affect the use of the services.
  • 5.7 eXgora has the right to withhold to deduct credits and other benefits obtained through the use of promotional codes by you. Payment codes shall not be duplicated, sold, or transferred in any way or made available to the public and may expire for your use at any time.
  • 5.8 You are responsible for obtaining the network access to be able to use the Services. You are responsible for rates and fees that apply when accessing the Services from a wireless network device.

6. Your Conduct

The Services may be used only for lawful purposes relating to eXgora Services. The Company specifically prohibits any use of the Services, and all users agree not to use the Services, for any purposes other than designated by the Company. You are prohibited from violating or attempting to violate the security of the Services, including, without limitation, (a) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to this Services, overloading, "flooding", "spamming", "mailbombing" or "crashing", (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, (e) scraping or harvesting data or (f) the use of robots to skew payouts. Violations of system or network security or inappropriate conduct may result in civil or criminal liability. The Company will investigate occurrences that may involve such violations and may involve and cooperate with law enforcement entities in prosecuting users who are involved in such violations.

7. User Information

You are solely responsible for the information you input or upload to the Services and warrant and represent you have the right and authorization to register for the Services and post User Generated Content. The Company reserves the right in its sole discretion to decide whether the information you input, or upload is appropriate and complies with the Terms of Service, other Company policies, and applicable laws and regulations. If you register for the Services, you will be asked to provide certain information including a valid email address. You warrant and represent that all such information is current and accurate and will be kept up to date. Your privacy rights are set forth in our Privacy Policy located on our websites. The Company reserves the right to offer Company or third-party services and products to you based on the preferences that you identify in your registration and at any time thereafter unless you opt-out of receiving third party services and products.

8. Username/Password/Security

You are responsible for maintaining the confidentiality of your information as it relates to the Services, including your username and password, and are responsible for all uses of your username and password whether or not authorized by you. If you wish to have someone else use your device, it is important you always log out so no other individual will have access to your content. You agree to immediately notify the Company of any unauthorized use of your username and password.

9. Use of Services

The eXgora services and related materials are a conduit for our online businesses and related enterprises. Each user (service user or partner) is solely responsible for deciding whether the Services offered are suitable for your own purposes and whether the Services match your needs. The Company grants you an unlimited, non-exclusive license to access and use the Services for your own personal and commercial purposes. This includes rights to use the content on Company’s website and applications. If you elect to access any component of the Services for which there is a fee, you agree to pay all fees and charges associated with your account or transaction. For all users seeking services on our site, such fees, and charges (including any taxes and shipping fees, as applicable) will be reflected at checkout.  As for Partners, you agree to maintain your account information UpToDate and that you pay a small commission (10%) to eXgora per each job successfully completed.

10. Access to Services – Subscriptions & Purchases

The Services are free to the general user or customer. There are no subscriptions for both Users and Partners. Partners and Users are free to create an account.

The Company makes no guarantees as to the services performed by the Users. All Uers are responsible for the work they do. D&H Media Services Pty Ltd has, therefore, no liability to such services and transactions between the Users.

11. Payments & Billing

The company charges service providers a small commission (10%) per each job done. The commission may change from time to time at the Company’s sole discretion. The Company makes no guarantee as to the availability of a specific payment plan. You, the service provider agree to pay eXgora commission fees.

12. User Comments and Suggestions

While the Company values user feedback, please be specific in your comments and do not submit creative ideas, inventions, or suggestions. If, despite our request, users send creative ideas, inventions, or suggestions, all such submissions shall be the property of the Company in whole or in part. The Company shall own exclusively all now-known or later discovered rights to the submissions and shall be entitled to unrestricted use of the submissions for any purpose whatsoever, commercial, or otherwise, without compensation to users or any other third party. No part of the submissions shall be subject to any obligation of confidence and the Company shall not be liable for any use or disclosure.

13. Intellectual Property

D&H Media Services Pty Ltd and any other Company trademarks and trade names, and any variations thereof, are and shall remain the trademarks and trade names and exclusive property of the Company, and any unauthorized use of such trademarks and trade names is prohibited. The Services (including without limitation all programs, complied binaries, interface layout, interface text, documentation, resources, and graphics) are the sole and exclusive property of the Company and are protected by copyright, trademark, and other intellectual property common and statutory laws of the United States and other countries. You agree that D&H Media Services Pty Ltd owns and retains all rights to the Services and that its content is solely owned and controlled by the content provider and all such material is protected and copyrighted, trademarked, and protected by copyright, trademark, and other intellectual property common and statutory laws of the United States, Australia, South Africa, and other countries we do business. You may not sell or modify the Services content or the Services, or reproduce, display, publicly perform, distribute, or otherwise use the Services in any way for any purpose.

14. Social Networking

Users may have the option to Twitter, Facebook, or other social networking Services through Services to share links and content. Users undertake this option as their sole responsibility, including but not limited to complying with all the terms and conditions of the social networking Services.

15. Use of Software

If the Services require or include downloadable software such as an app or use of the software provided by the Company for Publishers, the Company grants a personal, limited, non-exclusive, and non-transferable license to use the Software, all portions thereof, all documentation, and all updates (individually and collectively the “Software”) only for the purposes relating to video streaming and related online activities or services. Users shall not modify, alter, create derivative works, decompile, reverse engineer, disassemble, include in other software, translate the Software, or use the Software for any other purpose. Users shall not copy, reproduce, transmit, rent, lease, resell, sublicense, assign, distribute, or otherwise transfer the Software or this license. This License does not allow users to use the Software on any device that the user does not own or control, and the user may not distribute or make the Software available over a network where the Software could be used by multiple devices at the same time. Users agree that the Software, including the specific design and structure, constitutes proprietary and confidential information, trade secrets, and/or intellectual property of the Company. You agree not to disclose, provide, or otherwise make available such proprietary and confidential information, trade secrets, or copyrighted material in any form to any third party, or use the proprietary and confidential information, trade secrets or copyrighted material for your own benefit or for the benefit of any third party. Users acknowledge and agree that use of the Software may require the Company to acquire the user’s mobile phone number and perhaps additional such information to obtain access Software. Users agree that the Company may collect and use technical data and related information that is gathered periodically to facilitate the provision of updates, product support, and other services. The Company may use this information if it is in a form that does not personally identify a user. The Company shall have the right, and you agree, that in its sole discretion and with reasonable posted notice and/or sent to your email address, to revise, automatically update, or otherwise modify the Software, at any time. Users continued use of the Software constitutes acceptance of and agreement to such changes. This License is effective until terminated by the user or the Company at its sole discretion. User’s rights under this license will terminate automatically without notice if the user fails to comply with any terms of this License. Upon termination, the user shall cease all use of the Software and delete all versions of the Software possessed by the user. The warranty and limitation of liability provisions set forth below apply also to the use of the Software.

16. Copyright Infringement Notification

If you believe that any copyrighted work is accessible through the Services in a way that constitutes copyright infringement, please notify the Company by providing our designated copyright agent with the following information: The physical or electronic signature of either the copyright owner or of a person authorized to act on the owner's behalf; A description of the copyrighted work you claim has been infringed, and a description of the activity that you claim to be infringing; Identification of the URL or other specific location on the Services where the material or activity you claim to be infringing is located or is occurring; You must include enough information to allow us to locate the material or the activity; Your name, address, telephone number, and e-mail address; A statement by you, made under penalty of perjury, that (i) the information you have provided is accurate and that you are the copyright owner or are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and (ii) you have a good faith belief that use of the copyrighted materials is not authorized by the copyright owner, any agent of the copyright owner, or the law. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, you can send the Company a counter-notice that includes the following: Your name and address, and telephone number; The source address of the removed content; A statement under penalty of perjury that you have a good faith belief that the content was removed in error; and A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which the Website may be found, and that you will accept service of process from the person who provided the original complaint. Please note that the Australian and United States of America Copyright Act prohibits the submission of a false or materially misleading Notice or Counter-Notice, and any such submission may result in liabilities, including perjury. All notices of claims of copyright infringement will be appropriately handled by the company’s legal team.

17. Warranty Disclaimers

the services are provided "as is" and “as available”, with all faults and without warranty of any kind, and the company hereby disclaims all warranties and conditions with respect to the services, either express, implied, or statutory, including, but not limited to, the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of quiet enjoyment, and non-infringement of third-party rights. the company does not warrant that the services will meet user requirements or be of benefit, that the operation of services will be uninterrupted or error-free, or that the services are free of computer viruses or other harmful mechanisms. should the licensed application or services prove defective, the company is not responsible for those costs associated with the need for servicing or replacing equipment or data. the company makes no warranties about the accuracy, reliability, completeness, or timeliness of the services or user-generated content offered, or any other content accessed through the services. the transmission of data or information including communications by e-mail over the Internet or other publicly accessible networks is not secure and is subject to possible loss, interception, or alteration while in transit. accordingly, the company does not assume any liability for any damage users may experience or costs users may incur because of any transmissions over the Internet or other publicly accessible networks, such as transmissions involving the exchange of e-mail. in no event will such data or information be deemed to be confidential, create any fiduciary obligations on the company’s part, or result in any liability to you in the event that such information is inadvertently released or accessed by third parties without consent. the company takes no responsibility whatsoever for the information you have uploaded to the services and shall not be responsible or liable for the deletion, correction, destruction, damage, or loss of such information, or failure to store any of such information. nor is the company responsible for loss of information through the action of any third party or because of circumstances beyond the company’s control. all users are expected to have their own backup of all their information. to the fullest extent permissible under applicable law, the user understands and agrees that neither the company nor any of its affiliates or subsidiaries, nor any of their respective directors, officers, employees, partners, representatives, contractors, or agents shall be liable for any direct, indirect, incidental, special, consequential, punitive, exemplary or any other damages relating to or resulting from use of the services or from any actions the company takes or fails to take. these include but are not limited to damages for errors, omissions, interruptions, defects, delays, computer viruses, lost profits, loss of data, business interruption, unauthorized access to and alteration of transmissions and data, bodily injury, emotional distress, and other tangible and intangible losses. this limitation applies regardless of whether the damages are claimed under the terms of a contract, as the result of negligence or otherwise, and even if advised of the possibility of such damages. company's maximum liability arising out of or in connection with this service or use of the services, regardless of the cause of action (whether in contract, tort, breach of warranty, or otherwise), will not exceed the amount, if any, paid for the services. the company is not responsible for the deletion or loss of files or information uploaded to the services. all users are expected to have their own backup of all files and information uploaded to the services.

18. Limitation of liabilities

in addition to any limitation of liability set forth herein, to the fullest extent permissible under applicable law, the user understands and agrees that neither the company nor any of its affiliates or subsidiaries, or any of their respective directors, officers, employees, partners, representatives, contractors or agents shall be liable for any direct, indirect, incidental, special, consequential, punitive, exemplary or any other damages relating to or resulting from your use or inability to use the services, or your inability to perform satisfactory service, or from any actions the company takes or fails to take. These include damages for any product uploaded on our website, errors, omissions, interruptions, defects, delays, computer viruses, loss of profits, loss of data, unauthorized access to and alteration of transmissions and data, emotional distress, and other tangible and intangible losses. this limitation applies regardless of whether the damages are claimed under warranty, contract, negligence, tort, or any other legal theory, and even if the company or its representatives have been advised of the possibility of such damages. company's maximum liability arising out of or in connection with your use of the services, regardless of the cause of action, will not exceed the amount, if any, paid for the services.

19. Indemnification

Users agree to defend, indemnify, and hold harmless the company and its subsidiaries, affiliates, officers, directors, employees, agents, representatives, and partners, harmless from and against any loss, liability, claim, action, or demand, including without limitation reasonable legal and accounting fees, alleging, or resulting from (i) your use of the services; (ii) any user-generated content, products or communications, or (iii) your breach of the terms of this agreement. the company shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. the company reserves the right to assume the exclusive defense and control of any matter subject to immediate indemnification.

20. Communications

By using the Services you consent to receive electronic communications from the Company. These communications will include emails about your account, password, access, marketing, transactional and other information related to the Services and to your account.

21. Additional Terms and Conditions

Nothing in this Agreement is intended to create or will be construed as creating a joint venture, partnership, employer/employee, or principal and agent relationship between users and the Company. These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America, Australia, and South Africa applicable therein, or any country where we conduct business, without regard to conflict of laws and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). You irrevocably consent to the exclusive jurisdiction of the courts located in the United States of America, South Africa, or Australia in connection with any action arising out of or related to these Term of Service and waive any objection based on lack of personal jurisdiction, place of residence, improper venue forum non-convenience in any such action. If any court having competent jurisdiction holds any provision of this Terms of Service invalid or unenforceable in any respect, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of this Terms of Service shall continue in full force and effect. The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect that party’s right to later enforce or exercise it unless such party issues an express written waiver, signed by a duly authorized representative. You may not assign these Terms of Service or any of your rights or obligations hereunder. Except as expressly specified herein, this Agreement shall create rights and obligations only between the Company and each individual user and it does not create any rights for any other parties.

Any matters pertaining to this document please email us at admin@exgora.com.

H Media Services Pty Ltd, June 2023.